Shipping costs for goods with parcel shipping (coffee beans, books, baking pans, etc.):
Germany
Shipping costs €4.99 | from €75 value of goods free of shipping costs. Shipping is done with DHL.
Voucher shipping by letter €1.60. Shipping is with Deutsche Post.
Please note: If a shipment is returned to us due to customer-related reasons (e.g. undeliverable because of an address error or not collected in time), we charge a return handling fee of €6.00. If a new shipment is requested afterwards, an additional second shipping fee of €3.99 will apply.
Austria, Belgium, Denmark, Netherlands, Liechtenstein, Luxembourg
Shipping costs €19.99| from €350 value of goods free of shipping costs. The dispatch takes place with DPD or DHL.
France, Italy, Spain, Poland, Czech Republic, Slovakia, Slovenia, Sweden, Norway
Shipping costs €19.99 | from €350 value of goods free of shipping costs. Shipping is with DPD or DHL.
Switzerland
We have had some negative experiences with shipping to Switzerland in the past, so we no longer directly send packages there.
However, we recommend using "Grenzpaket": https://www.grenzpaket.ch/verzollungen.
We always have customers from Switzerland who order through this company or similar. These companies handle the sometimes complex customs clearance and usually deliver directly to you or allow for pickup at the border.
We are happy to ship to other countries. Please get in touch via email if you wish to get something shipped to other countries: shop@barcomis.de
Returns & Exchanges:
You may return items within 14 days of receiving your order. Please note that the following items are non-returnable:
– Perishable goods
– Custom or personalized items (e.g. inscribed cakes, signed cookbooks)
– Coffee
– Items marked “Final Sale”
Before sending anything back, please email us at shop@barcomis.de to let us know about your return – this helps us track incoming parcels.
Return shipping costs are the responsibility of the customer.
Return address:
Barcomi’s GmbH
Bergmannstraße 21
10961 Berlin